Privacy policy.
Last Updated: 10.07.2024
dreamofgrocer ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you submit your details via our contact form. It is designed to comply with the General Data Protection Regulation (GDPR) of the European Union.
1. Information We Collect
When you submit a contact form on our website, we may collect the following personal information:
Name: To address you appropriately and respond to your inquiries.
Email Address: To communicate with you regarding your inquiries and provide information about our services.
Business Name: To understand your business context and provide relevant marketing solutions.
Mobile Number: To contact you promptly regarding your inquiries.
Message Content: To address your specific needs and requests.
2. How We Use Your Information
We use the information collected via the contact form for the following purposes:
To Respond to Inquiries: To provide answers to your questions and offer information about our services.
To Improve Our Services: To better understand your needs and improve our marketing services.
Marketing Communications: To send you updates, promotional materials, and other information that may be of interest to you, with your explicit consent.
Customer Support: To provide you with support and assist you with any issues or concerns.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: By submitting the contact form, you consent to the processing of your personal information for the purposes stated in this Privacy Policy.
Legitimate Interests: We may process your information to fulfill our legitimate interests in improving our services and communicating with you effectively.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Your information will be deleted when it is no longer needed for these purposes unless a longer retention period is required or permitted by law.
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with trusted service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
Right to Erasure: You have the right to request the deletion of your personal information, subject to certain conditions.
Right to Restrict Processing: You have the right to request the restriction of processing your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at info@dreamofgrocer.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
info@dreamofgrocer.com
By using our contact form, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal information as described herein.